Roof Insurance Claim Process: What to Expect When Filing Your Claim

At Elite Roofing we understand that filing a homeowners’ claim can be both daunting and overwhelming. However, educating yourself about the insurance claims process can make the whole thing less intimidating and ultimately protect you and your property. This is why we’re devoting today’s post to understanding the roof insurance claim process.

Type of Insurance Policy

It’s important to first familiarize yourself with your insurance policy. There are two main types of homeowners’ policies:

Actual Cash Value (ACV)

These policies are less common than RCV and typically cost less because they offer reduced coverage and higher depreciation. As a result, policy holders typically incur much higher out of pocket costs.

Replacement Cost Value (RCV)

These policies tend to be a bit more expensive and, as a result, policy holders enjoy full replacement coverage. With an RCV policy, you will have a single out of pocket expense to cover your deductible, your insurance provider then will step in to cover the rest.

The Insurance Claim Process

There is no need to be intimidated by the insurance claims process, it’s actually quite simple. You can expect the entire process to follow this cadence:

Professional Roof Inspection

Have a professional roofing inspection before calling your insurance provider. This is critical for a number of reasons. You may find that you do not have extensive enough damage to warrant an insurance claim. Should you find that you do need to file a claim, your inspection will provide a clear analysis of the state of your roof. Information, which will be imperative for advocating for yourself as you interface with the your insurance company.

File Insurance Claim

If you determine that you do have enough damage to substantiate an insurance claim, this is time to reach out to your insurer.

Insurance Adjustments

At this time you will be assigned an adjuster who will be charged with inspecting your roof and any other damage your property has sustained.

First Insurance Estimate & Check

Once your adjuster as surveyed your damage, they will provide an estimate for repairs and present you with your first check.

Send Check to Mortgage Company

If you have a mortgage company, you will need to send your check to them to have it endorsed. This is very critical to ensure that your mortgage company does not hold up the process.


At this point, your repairs can begin. Your roofing contractor will order materials and begin the construction process.

Complete Supplement Process

Work with your contractor’s supplement department to ensure all project specs are accounted for and accurate. This is critical in ensuring that your roof repair or replacement is fully covered.

Second Insurance Estimate & Check

Once the supplement process is complete, you will receive your second and final check along with your final project scope.

Close Your Project & Warranty Paperwork

Once everything is complete, it’s time to close the job with your contractor and receive your final warranty paperwork.

Want more information? Watch this complete video in which our Founder and CEO Randy Brothers walks you through each step of the roof insurance claims process – and remember, we’re always here to provide insurance claim help for your home.

Schedule Your Free Roofing Inspection

Are you ready to better understand the insurance claims process? Schedule your free roofing inspection and allow us to walk you through each step. Contact us today!


Roof Insurance Claim Process: What to Expect When Filing Your Claim was first published on


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